Returns & Refund Policy

Overview

At Bloomtike.shop, customer satisfaction is important to us. If you are not fully satisfied with your purchase, eligible items may be returned or exchanged within 30 days from the delivery date.

Return Eligibility

To qualify for a return, all of the following conditions must be met:

  • The item must be unused and in its original condition.

  • All original packaging, accessories, and included components must be returned.

  • Proof of purchase (such as an order confirmation or receipt) is required.

  • The product must not be custom-made or personalized beyond standard options offered on the product page.

Return Process

Before returning any item, you must first request authorization by contacting us at contact@bloomtike.shop.

Once your return is approved, we will provide:

  • A prepaid return shipping label.

  • Instructions for secure packaging.

  • A Return Authorization Number (RA#), which must be clearly visible on the outside of the package.

Returns sent without prior approval will not be accepted or processed.

Damaged or Incorrect Items

If your order arrives with any issues, please contact us promptly. This includes:

  • Items that are damaged during transit.

  • Incorrect products, sizes, or colors.

  • Missing parts or accessories.

We will review the situation and provide an appropriate resolution.

Non-Returnable Items

The following items are not eligible for return:

  • Customized or personalized products (including items with added text or images).

  • Clearance or final sale items.

  • Products damaged after delivery due to misuse, accidents, or improper handling.

Exchanges

To exchange a product, you must first complete the return process for the original item. After your return is approved, you may place a new order. Any eligible refund can be applied toward your new purchase.

Refund Processing

Once your returned item is received and inspected (typically within 3–5 business days), we will notify you of the outcome.

If approved:

  • Refunds are issued to the original payment method within 5–7 business days.

  • Additional processing time of 3–10 business days may be required by your bank or payment provider.

Contact Information

For return requests or any related questions, please contact us:

Email: contact@bloomtike.shop
Phone: +1 843 781 6732
Address: 260 Elm St, Johnsonville, SC 29555, USA